Shipping policy
Shipping Policy
Thank you for visiting and shopping at The Floral Thread Shop. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
UPS
UPS Next Day Air® Early
Delivery commitment: Next business day
UPS Next Day Air®
Delivery commitment: Next business day
UPS Next Day Air Saver®
Delivery commitment: Next business day
UPS 2nd Day Air A.M.®
Delivery commitment: 2 business days
UPS 2nd Day Air®
Delivery commitment: 2 business days
UPS 3 Day Select®
Delivery commitment: 3 business days
UPS Ground
Delivery commitment: 1-5 business days
UPS SurePost®
Delivery estimate: 2-6 business days
USPS
| Priority Mail Express® |
1–2 Days |
|
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|---|---|---|---|
| Priority Mail® |
1–3 Days |
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| USPS Retail Ground® | |||
| Media Mail® |
2–8 Days |
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| First-Class Mail® |
1–3 Days |
Shipment to P.O. boxes or APO/FPO addresses
The Floral Thread Shop ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Floral Thread Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Floral Thread Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We do ship internationally. At checkout, you will find pricing and times of package arrival.